Most frequent reasons for seeking psychological help among university students

Authors

DOI:

https://doi.org/10.56162/transdigital611

Keywords:

psychological support, university students, support, mental health

Abstract

The psychological well-being of university students is a priority issue in higher education. The aim of this article was to identify and analyze the most frequent reasons for seeking psychological support among university students, comparing the demands during and after the pandemic, as well as exploring the psycho-emotional support strategies implemented. This research applied a sequential mixed-methods design. In the quantitative phase, 979 psychological support sessions recorded at a public university in Jalisco, Mexico, were analyzed. In the qualitative phase, a focus group was conducted with students, and interviews were carried out with university staff. The results showed that the most significant causes of mental health problems are related to the family environment and socioeconomic conditions, rather than to technology use.

Author Biography

Ernesto Roque Rodríguez, Digital Creative City, Guadalajara, Mexico; Technological University of Jalisco, Mexico

Doctor en Gestión de la Educación Superior, Maestro y Licenciado en Economía por la por la Universidad de Guadalajara (UDG). Profesor investigador adscrito a la Universidad de Guadalajara (UDG), Campus Lagos de Moreno, miembro del Sistema Nacional de Investigadores (SNI), nivel candidato. Ha sido profesor de licenciatura y maestría desde el 2004, impartiendo asignaturas de economía en modalidades presenciales, semipresenciales y a distancia. Director y asesor de tesis en la UNIVA y UDG. Ha realizado estancias de investigación en la Universidad de Valencia España y en la Universidad de Montreal en Canadá.

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Published

13-05-2026

How to Cite

Roque Rodríguez, E., & Romo González, A. E. (2026). Most frequent reasons for seeking psychological help among university students. Transdigital, 7(13), e611. https://doi.org/10.56162/transdigital611

Issue

Vol. 7 No. 13 (2026): January-June

Section

Research reports

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Copyright (c) 2026 Ernesto Roque Rodríguez, Ana Eugenia Romo González

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